We work with families to provide and impartial energy and debt advice to vulnerable and low income households with the aim of reducing the impact of fuel poverty on their lives.
The advice on all energy and fuel debt related issues is tailored to suit the needs of each family and can include any or all of the following:
Debt is about much more than money. Being in debt can lead to a number of other emotional and psychological issues. Anxious feelings can arise with an array of triggers, such as constant worry about money, experiencing immense feelings of being overwhelmed with no end in sight, and hopelessness along with resentment, leading to marriage/family breakdowns.
By the end of our involvement families will show reduced levels of fuel poverty and feel more in control of their finances and will lead longer term to increased self confidence, aspirations and their ability to cope with their day to day finances without feeling anxious or unable to cope.